Terms and Conditions for Official Store US
Last Updated: June 5, 2025
Welcome to officialstoreus.com (referred to as the “Site”), operated by Official Store US (“Official Store US,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of the Site, encompassing all content, functionality, services offered on or through the Site, and your purchase of products (“Products”) from us.
Please read these Terms with care before you begin using the Site. By accessing or using the Site, or by clicking to accept or agree to these Terms when this option is presented to you, you signify your acceptance and agreement to be bound and abide by these Terms and our Privacy Policy (found at https://officialstoreus.com/privacy-policy/ and incorporated herein by reference). If you do not agree to these Terms or the Privacy Policy, you must not access or use the Site.
1. Use of the Site
a. Eligibility: This Site is intended for and available to users who are 18 years of age or older and reside in the United States or any of its territories or possessions. By using this Site, you represent and warrant that you are of legal age to form a binding contract with Official Store US and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.
b. Permitted Use: You are authorized to use the Site only for lawful purposes and strictly in accordance with these Terms. You agree not to use the Site:
- In any manner that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
- To engage in any conduct that restricts or inhibits any other user’s use or enjoyment of the Site, or which, as determined solely by us, may harm Official Store US or users of the Site, or expose them to liability.
- To impersonate or attempt to impersonate Official Store US, any Official Store US employee, another user, or any other person or entity.
- To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
c. Account Security: If you create an account on our Site and are provided with a username, password, or any other piece of information as part of our security procedures, you must treat such information as strictly confidential and must not disclose it to any other person or entity. You acknowledge that your account is personal to you and agree not to provide any other person with access to this Site or portions of it using your username, password, or other security information. You are solely responsible for all activities that occur under your account. You agree to notify us immediately at [email protected] of any unauthorized access to or use of your username or password or any other breach of security.
2. Products and Purchases
a. Product Information: We endeavor to ensure that all information on the Site regarding our supplement Products is accurate, current, and complete. However, we do not warrant that Product descriptions, images, pricing, or other content is error-free. All Product descriptions and pricing are subject to change at any time without prior notice, at our sole discretion.
b. Health Disclaimer: Information provided on this Site, including any Product descriptions, articles, and blog posts, is for general informational purposes only. It is not intended as, and should not be considered, a substitute for professional medical advice from your physician or other qualified healthcare provider. You should not use the information on this Site for diagnosing or treating any health problem, or for prescribing any medication or other treatment. Always consult with a healthcare professional before starting any new supplement, diet, or exercise program, particularly if you are pregnant, nursing, have a pre-existing medical condition, or are currently taking any medications. Statements regarding dietary supplements have not been evaluated by the Food and Drug Administration (FDA) and are not intended to diagnose, treat, cure, or prevent any disease.
c. Orders and Payment: By placing an order through our Site, you represent that the Products ordered will be used only in a lawful manner. We reserve the right to refuse or cancel any order you place with us, at our sole discretion. We may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. All payments must be processed through our accepted third-party payment gateways. You agree to provide current, complete, and accurate purchase and account information for all transactions.
d. Pricing: Prices for our Products are subject to change without notice. All prices are listed in U.S. dollars. We are not responsible for typographical errors concerning price or any other Product information. Applicable sales tax will be added to your order where required by law.
e. Shipping and Returns: Please review our Shipping Policy at https://officialstoreus.com/shipping-policy/ and our Guarantee & Returns Policy at https://officialstoreus.com/guarantee-returns-policy/ for detailed information on shipping, handling, and returns procedures.
f. Partner and Affiliate Products: For Products offered by or purchased from third-party manufacturers, vendors, or through affiliate links (“Partner Products”), specific disclaimers regarding our role, liability, warranties, and your relationship with the third-party seller apply. Please review our “Partner & Affiliate Product Disclaimer” available at https://officialstoreus.com/partner-affiliate-product-disclaimer/ for comprehensive details, which are incorporated herein by reference.
3. Intellectual Property Rights
The Site and its entire contents, features, and functionality (including, but not limited to, all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by Official Store US, its licensors, or other providers of such material, and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
These Terms grant you permission to use the Site for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from our Site, except as incidentally necessary for typical web Browse or as expressly permitted by us in writing.
The name “Official Store US,” the Official Store US logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Official Store US or its affiliates or licensors. You must not use such marks without prior written permission from Official Store US.
4. Disclaimer of Warranties
YOUR USE OF THE SITE, ITS CONTENT, AND ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE SITE IS ENTIRELY AT YOUR OWN RISK. THE SITE, ITS CONTENT, AND ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER OFFICIAL STORE US NOR ANY PERSON ASSOCIATED WITH OFFICIAL STORE US MAKES ANY WARRANTY OR REPRESENTATION REGARDING THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SITE OR ITS PRODUCTS.
WITHOUT LIMITING THE FOREGOING, NEITHER OFFICIAL STORE US NOR ANYONE ASSOCIATED WITH OFFICIAL STORE US REPRESENTS OR WARRANTS THAT THE SITE, ITS CONTENT, OR ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED; THAT DEFECTS WILL BE CORRECTED; THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR THAT THE SITE OR ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
TO THE FULLEST EXTENT PERMITTED BY LAW, OFFICIAL STORE US HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE SITE AND ANY PRODUCTS PURCHASED THEREFROM (EXCEPT AS MAY BE OTHERWISE EXPRESSLY STATED IN OUR GUARANTEE & RETURNS POLICY FOR PRODUCTS WE DIRECTLY SELL).
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
5. Limitation on Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL OFFICIAL STORE US, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES, OR ANY PRODUCTS OR SERVICES OBTAINED THROUGH THE SITE OR SUCH OTHER WEBSITES. THIS INCLUDES ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED to, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.
OUR TOTAL LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO YOUR PURCHASE OR USE OF PRODUCTS FROM THIS SITE SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT(S) GIVING RISE TO THE CLAIM.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
6. Indemnification
You agree to defend, indemnify, and hold harmless Official Store US, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Site. This includes, but is not limited to, any use of the Site’s content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Site.
7. Governing Law and Jurisdiction
All matters relating to the Site and these Terms, and any dispute or claim arising therefrom or related thereto (including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of [Your State of Incorporation/Operation, e.g., Delaware, California] without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Site shall be instituted exclusively in the federal courts of the United States or the courts of the State of [Your State], in each case located in the City of [Your City] and County of [Your County], although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
8. Arbitration (Consider adding this clause based on legal advice)
[Optional, but common: At Official Store US’s sole discretion, it may require You to submit any disputes arising from these Terms or use of the Site, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying [Your State] law.]
9. Limitation on Time to File Claims
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
10. Waiver and Severability
No waiver by Official Store US of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Official Store US to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
11. Entire Agreement
These Terms and our Privacy Policy (available at https://officialstoreus.com/privacy-policy/) constitute the sole and entire agreement between you and Official Store US concerning the Site and your use thereof, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site.
12. Changes to the Terms
We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately upon posting and apply to all subsequent access to and use of the Site. Your continued use of the Site following the posting of revised Terms signifies your acceptance and agreement to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.
13. Contact Information
All feedback, comments, requests for technical support, and other communications relating to the Site or these Terms should be directed to:
Official Store US
Email: [email protected]